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Privacy Policy
South Coast Support is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy.

1 Use of Customer Information

Information required to process your booking
We require certain information to allow us to process your booking. This includes, for example, your name, address, telephone number, and email address.

This information allows us to process your booking and to send you confirmation of your booking by email, post or telephone.

We may also use and analyse the information that we collect so that we can administer, support, improve and develop our business.

The information that you provide to us will be held in our systems, which are located on our premises. We will not sell or pass your information to any other third parties, involved or not involved with South Coast Support.

Competitions/campaigns/feedback
Occasionally we may ask you to email us with, or we may contact you to obtain, your opinion on a particular subject. We may publish a selection of these comments on our web site. However, if you advise us that you do not wish to have your comment and name published, we will not do so.

2 Site tracking

We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the site to better meet the needs of visitors to our website. This software does not enable us to capture any personally identifying information.

3 Security to protect your information and data retention

As required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We will retain your information for a reasonable period or as long as the law requires.

4 Disclosure to third parties

South Coast Support do not sell, trade, or rent your personal information to others. We never disclose information about a customer to any other person or organisation without your consent unless there is an emergency situation that requires it or we are legally required to do so.

5 Your consent

By using the South Coast Support web site, you consent to the collection and use of this information by South Coast Support in the ways described above.

If you have any further questions about our Privacy Policy or its implementation, please contact us.

Please note that if you click on a link in our email that takes you to another site, for example the site of someone advertising in our emails, you will need to read their privacy policy in order to understand whether and how they process data about your visit to their site.

If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and in what circumstances we disclose it.